BILLING QUESTIONS

Please take a look at the sections below to find the answers you’re looking for. If you can’t find what you’re looking for or have additional questions, please don’t hesitate to contact us. We’re always here to help!

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Last updated: June 2024

 Why do my bank statements show the charge with a different name than Wellness Nest? 

Rest assure! We have partners as our retailers, so some of the transactions will show their company name as well. If you are unsure about the transaction, just contact us and we will have it checked for you.

Which payment methods do you accept?

We accept Paypal and all major debit and credit cards for both one time purchase and subscription orders.

How long will my refund take to process?

When we process a refund for you, it is done immediately on our end. The time it takes for the refund to appear in your bank account may vary depending on your bank and payment method